SHIPPING

CHRISTMAS CUT OFF

To receive your order in time for Christmas, please refer to the shipping cut-off times below. Please use these dates as a guide only; we recommend placing your order as early as possible to allow for any possible shipping delays during this time.

AUSTRALIA
Last day for Standard Delivery
Order by 2pm (AEDT), Friday 20th December to all metro locations within NSW, VIC, QLD, ACT & SA
Order by 2pm (AEDT), Monday 16th December to all metro locations within WA, TAS & NT

Last day for Express Delivery
Order by 2pm (AEDT), Monday 23rd December to all metro locations within NSW, VIC, QLD, ACT & SA
Order by 2pm (AEDT), Friday 20th December to all metro locations within WA, TAS & NT

USA
Last day for Standard Delivery
Order by 2pm (AEDT), Wednesday 11th December to metro locations

Last day for Express Delivery
Order by 2pm (AEDT), Monday 16th December to metro locations

 

Same Day Dispatch

Orders placed before 2pm Monday - Friday (AEDT) will be shipped the same day (excluding NSW public holidays)

Next Day Dispatch

Orders placed after 2pm  Monday - Friday (AEDT) will be shipped the next business day (excluding NSW public holidays)

All weekend orders will shipped on Monday (or next business day if Monday is a NSW public holiday)

 

 All orders are sent with Australia Post. 

 

AUSTRALIAN DELIVERY

Orders Over $165

Free Standard Shipping

$16.95 Express Shipping

Orders Under $165

$14.95 Standard Shipping

$16.95 Express Shipping

 

Parcel Lockers: Please note we can send to parcel lockers but by requesting this, you do so at your own risk.  Covet Shoes or Australia Post are not responsible for lost or stolen items to parcel lockers.

 

AUSTRALIAN DELIVERY TIMES

Standard Delivery

2-7 business days (2-3 for most major cities excluding WA, longer for more remote areas)

Express Delivery

1-4 business days (1-2 for most major cities.  Potentially longer than 4 days for more remote areas and WA)

Same Day Delivery

Arrives before 5pm if ordered before 11:00am

Evening & Weekend Delivery

Arrives before 8:30pm if ordered before 2:00pm

 

SAME DAY, EVENING & WEEKEND DELIVERIES
Monday to Friday we offer, same day, weekend & evening delivery options throughout greater Sydney at these approximate RATES (rates are the same for all options). Please check the for price to your area as these rates will be charged in addition to your final online payment should you select one of these options at checkout. 

 

INTERNATIONAL DELIVERY

We ship internationally to New Zealand, US, Canada and Singapore.

We use Australia Post shipping services. Delivery time frames vary. Please note that the shipping time frames do not include customs processing delays which are unfortunately out of our control. Please also note that business days do not include weekends or national public holidays.

Signatures may sometimes be required so please ensure you are tracking your orders.

Please note once your parcel has been shipped it cannot be cancelled.  

COUNTRY PAIRS (approx) TYPE PRICE ESTIMATED DELIVERY TIME

NEW ZEALAND

 

1

2

3

Standard

Standard

Standard

$10 AUD

$20 AUD

$25 AUD

3 -10+ business days depending on location

 

NEW ZEALAND

1

2

3

Express

Express

Express

$25 AUD

$30 AUD

$35 AUD

3 - 8+ business days depending on location

CANADA

1

2

Standard

Standard

$26.95 AUD

$35 AUD

10 - 15+ business days depending on location

US

 

1

2 (or 1 pair of wedges)

Standard

Standard

$19.95 AUD (approx $15 USD)

$35 AUD (approx $26 USD)

10 - 15+ business days depending on location. 

Additional item rates calculated at checkout. 

 

 US

1

2 (or 1 pair of wedges)

Express

Express

$35.00 AUD (approx $24 USD)

$60 AUD (approx $40 USD)

4 - 9+ business days depending on location. 

 Additional item rates calculated at checkout.

 

*Excludes some countries.

All remaining countries are calculated at checkout. If ordering more than 2 pairs, this is also calculated at checkout.

INTERNATIONAL TAXES AND CUSTOMS CHARGES
International customers may be required to pay sales tax, duty and/or Customs charges. All Taxes and customs charges are the responsibility of the customer and are not included in the cost of the order or delivery charge. Taxes and customs charges differ depending on the country and state of the shipping address. We suggest contacting your local customs office if you are unsure of the applicable taxes and customs fees that are relevant to you. COVET SHOES is not responsible for any additional taxes and customs charges that are requested during the shipment of your order.

Customs authorities require by law that we include the value of goods directly on the package. Customs agents have the authority to release or deny your package and in rare cases, may delay your delivery. If you refuse to pay an additional fees, your package will be directed back to us and you will be refunded the cost of your order minus any extra shipping charges incurred to us by the shipping company.

If a change of address is made directly with your local post office, COVET SHOES will not be held responsible for any lost or undelivered parcels. Requests for change of address must be made directly with COVET SHOES via phone or email prior to your order being shipped.

If a customer error in shipping address is made during the checkout process (eg, incorrect/incomplete address), COVET SHOES reserves the right to charge the same reshipment fee that is charged back to us. COVET SHOES is not responsible for lost or stolen packages or packages delayed in transit.

The shipping cost for orders is non refundable.

*** Please note that the international delivery costs that COVET SHOES provide do not reflect the cost of return shipping from countries outside of Australia. It is the responsibility of customers to inquire about the cost of return shipping from their country back to Australia as this fee is in no way covered by COVET SHOES. For further information, please contact us at info@covetshoes.com.au

 

DELIVERY DESTINATIONS
COVET SHOES delivers to USA, NZ, Canada and Australia.  If you live elsewhere and would like to place an order, please get in touch with us.